Check your account IMEI or MEID number for accuracy

Ensuring that the MEID or IMEI number on your device matches the corresponding number on your RedPocket Mobile account is crucial. Any discrepancies can lead to connectivity issues.

Log in at redpocket.com/my-lines and click on your line.

• Is your account status Active?
• Do you have minutes, text messages, and data available?

Okay, great!

Next, navigate to the SUMMARY tab and verify that the MEID or IMEI number displayed matches the number on your device.

Find your phone's IMEI or MEID number on Android

Step 1: Navigate to your phone's Settings application.

Step 2: Scroll to the bottom of the list and look for About Phone. 

Step 3: Tap on About Phone and look for your IMEI, MEID, or ESN number. 

Find your phone's IMEI or MEID number on iOS

Step 1: In your device's Settings, tap on General. 

Step 2: Tap on About. 

Step 3: Scroll through the list and look for your MEID, IMEI, or ESN number.