How to activate your SIM

It's easy! Visit and enter your Confirmation Code or your SIM card's ICCID number. You'll also need to enter your phone's serial number (IMEI or MEID)

A confirmation code is provided to you after you order your service plan. This code is then entered when you're ready to activate, making it easy to assign your service plan to your new line. Click here if you need help finding your confirmation code

Next, log in using the account you created during the SIM card order process.

Note: If you are an existing customer who already has a Red Pocket Mobile SIM card, but you would like to know how to swap or replace your current SIM card with another, read our Changing or replacing the SIM card number on your account article instead to learn more. 

Are you transferring in a phone number

IMPORTANT: If you wish to bring your current phone number to Red Pocket, be sure to transfer your number during the activation process. You will not be able to transfer a phone number in from another carrier later on.

It is important to be 100% accurate with your number transfer information. If incorrect information is provided, it can cause delays. If you wish to get a new Red Pocket phone number your Service Zip Code will be used to generate your area code and phone number

If you are transferring in an existing phone number, please wait until the number transfer is finished before starting the process. You can view the status of your number transfer by logging in to your account.

Once you've finished activation, setup your device

Lastly, insert your SIM card into your phone and power on your device. Once your device has powered on, you will receive a text message that will trigger automatic APN (access point name) setup. Your APN settings are responsible for your phone's internet connection. Follow the quick and easy steps on your phone to finish setting up and start using your new Red Pocket service!

Need help? Check for more details instructions for each step