After activation and APN configuration, you must place a call to a non-VoIP number to initialize your phone line and finish setting up.
The first phone call you make is important to the setup process. It allows incoming and outgoing calls to work properly.
When you first make a call, make sure to dial a number that is not running on VoIP technology (Google Voice, Hangouts, Magic Jack and WhatsApp numbers are all using VoIP). You'll need to call a standard cellular or landline phone number based within the U.S.
International calling requires you to dial 1 first, you can make international phone calls after the setup process. Read our Is international calling free with Red Pocket Mobile? article to learn more about placing international calls.
You may also need to send or receive a text message to get texting services started. Make sure you are not texting a VoIP number.
If you have any additional questions or need help with setting up, please contact us any time! Visit redpocket.com/contact-us.