Did you know your RedPocket plan includes 5G, international calling, and customer service in 6 languages? Keep reading to learn more.
Tell me more about 5G!
5G is the latest iteration in mobile technology and is included with GSMA, GSMT, and CDMA RedPocket plans. With the fastest network speeds available, 5G allows you to stream, connect, and experience more. Click here to learn about the phones we support with 5G compatibility.
What is International Calling all about?
Connect with people all over the world with free international calling and texting. Plans with 10GB+ of monthly high-sped data have calling included to 80+ countries. Plans with less than 10GB of data have 20 countries included for no extra cost.
Contact our customer service team to enable International Calling on your account.
To place an international phone call, dial 011 + country code + the phone number.
For example, if you'd like to call the National Library in Spain, whose phone number is +34 915 80 78 00, with your GSMT RedPocket phone, you would dial 011, then 34, then 915 80 78 00.
Customer Service in 6 languages?
Yes! Our dedicated, professional customer service representatives speak English, Spanish, Mandarin Chinese, Cantonese Chinese, Tagalog, and Ilocano. Call 1-712-775-8777 or send us an email at support@redpocket.com.
Visual Voicemail vs. Regular Voicemail
All phones on the RedPocket GSMA network include voicemail services by dialing the number 1 on your RedPocket Mobile phone. However, Visual Voicemail gives you the ability to manage your voicemail messages and your voicemail greeting easily from a mobile application.
You can even read an automatically generated transcript of voicemail messages that have been left for you. Visual Voicemail is free for iPhone models on the GSMA network and available for $1.00 per month on GSMA Androids and CDMA phones.
If you have a GSMA Android phone, or a CDMA device (Android and iPhone), please log into your account at redpocket.com/my-lines to enable the service.
Ready to get started?
Sign up for RedPocket Mobile today, with free shipping and a 7-day money-back guarantee.