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Emergency Broad Benefit (EBB) Program


Please Note: The information provided here is for reference purposes only, as the EBB program has concluded and been replaced by the Affordable Connectivity Program (ACP). However, be advised that the opportunity to apply for the ACP ends on February 7th, and applications will no longer be accepted after this date. For those who have previously applied or are currently enrolled, click here to learn more about the ACP program and its benefits.

What is the EBB program? How does the EBB program work? 

The Emergency Broadband Benefit (EBB) Program is a government-funded initiative offered by the Federal Communication Commission and provides support for broadband services and certain devices to help low-income households stay connected during the COVID-19 pandemic. For an in-depth look at the EBB program, please visit the official EBB website at https://www.fcc.gov/emergency-broadband-benefit-program

How do I apply?

At this time, any customer who is a resident of the following states is eligible to submit an application:

  • Arizona
  • California
  • Delaware
  • Florida
  • Georiga
  • Illinois
  • Maryland
  • Massachusetts
  • Missouri
  • Nevada
  • New Jersey
  • New York
  • North Carolina
  • Ohio
  • Oregon
  • Pennsylvania
  • Puerto Rico
  • South Carolina
  • Tennessee
  • Texas
  • Utah
  • Virginia
  • Washington
  • Wisconsin
  • Washington, DC

You can confirm your eligibility by visiting http://assist.redpocket.com/. Additional qualification requirements will apply. 

What will be offered with this program?
For qualifying households, the EBB program will provide unlimited talk, text, and 30GB of high-speed data for FREE every month for the duration of the program on the Red Pocket Mobile GSMA network. 

What if I am already an existing customer with Red Pocket? 

The same eligibility requirements and qualification process apply to existing Red Pocket Mobile customers. You will have to get a new number.

When will my service begin?

If you are qualified, you’ll receive a SIM card in the mail. You can activate it at redpocket.com/activate. Your account and service will begin once you activate it.


For additional FAQs on the EBB Program, please visit the official Consumer FAQ for Emergency Broadband Benefit or contact EBB customer support by calling 646-362-0988.