How do I activate my e-SIM?

After you order your eSIM plan, you'll receive a confirmation code. Activate your line to generate your eSIM details.

Order your plan from and select eSIM as your delivery method. Once your order is complete you'll receive a confirmation code containing your plan selection. Enter the confirmation code at to activate your new line. 

E-SIMs can only be used with phones that are eSIM compatible. Click here for a list of eSIM compatible phones. 

eSIMs are generated after activation

You can only transfer a phone number in from another wireless carrier during the activation process. If you choose to get a new number, you cannot transfer a number in afterward. After your activation is complete, your eSIM will be generated.

Red Pocket Mobile eSIM cards cannot be reused once they have been activated. 

If you have trouble with your service, contact us for support instead of trying to remove and re-download the eSIM profile on your phone.

Finished activating? Have your eSIM card details ready? Click here to learn how to install your eSIM profile.