How do I activate my e-SIM?

The activation process is quick and easy. When you purchase an eSIM—from redpocket.com or from a retailer that offers RedPocket eSIM plans, like eBay—you'll receive a confirmation code.

Note: This article helps you to activate an eSIM. if you have a physical SIM card, click here instead. 

1. Visit redpocket.com to start shopping. 
2. Complete your eSIM order.
3. Check your email for your confirmation code.

Your confirmation code is delivered to you by email and it contains your plan details. Visit redpocket.com/activate and enter your confirmation code to get started.  During activation choose to get a new phone number for your line or bring a number over from another wireless carrier. 

Number transfers must be done during activation. If you choose to get a new number, a number cannot be transferred later. 

Transferring a number?

1. Contact your current wireless carrier. 
2. Ask for your account number and transfer PIN.
3. Ask for your device to be unlocked if necessary.
4. Ask for your phone number's port-out blocker to be disabled. 

5. Visit redpocket.com/activate.

6. Enter your confirmation code. 
7. Enter your phone's IMEI number. If it has multiple IMEI numbers, please use IMEI 2.
8. Enter your account number. 
9. Enter your transfer PIN. 
10. Fill out the additional fields and submit your transfer request. 

Getting a new number?

1. Visit redpocket.com/activate.

2. Enter your confirmation code. 

3. Enter your phone's IMEI number. If it has multiple IMEI numbers, please use IMEI 2.
4. Enter your service zip code. We use this to determine your new number's area code.
5. Fill out the additional fields and submit the activation.

Once you've completed the activation process an eSIM QR code will be generated for you. Install it on your eSIM compatible device.

Need help setting up your activated eSIM? Read Installing or inserting your RedPocket SIM.